RapidXSalon, a product on the Customer Connect framework, is an all-in-one salon software.
Vodworks was requested to redesign their web applications and their Android Kiosk app ahead of their launch into the national US market.
One of the major challenges included having to rethink the salon merchants’ user experience and how they interacted with traditional methods of scheduling. Alongside, the new UX was required to make it simple for the merchants to use the platform with little or no training.
Vodworks successfully delivered a fresh user experience that enabled Customer Connect to fully attack this new market and produced strong feedback and high levels of adoption from the salons.
Employing the software agile methodology for design
Utilising the latest tools for building user experiences and creating a collaborative client engagement.