Ongoing Outsource Development Support for XroadMedia
Vodworks has successfully collaborated with XroadMedia for over 8 years, providing frontend development, quality assurance, and infrastructure support services. This partnership significantly enhanced XroadMedia’s innovative personalization and content discovery solutions, catering specifically to media and streaming companies globally.
- 8+ years of partnership
- Strengthened user experience, client satisfaction, and retention
About The Client
XroadMedia, an Austrian company specialised in providing content discovery, recommendation, and personalization services to companies in the media, internet & video industries. Recognized for its commitment to delivering highly targeted and personalized viewer experiences, XroadMedia supports over 50 global customers. Their core products, Piloto, Muestro, and Ncanto, are specifically designed to streamline content management and enhance audience engagement.
- Location: Austria
- Industry: Media & Entertainment
- Services Provided: Frontend development, QA, Infrastructure support
The Scope
Vodworks was tasked with creating user-friendly frontend interfaces for XroadMedia's three main products:
- Piloto: An administrative tool enabling efficient content targeting and personalization management for operational teams in media companies.
- Muestro: A demo environment offering prospective clients a risk-free exploration of personalized content functionalities.
- NCanto: A cloud-based metadata enrichment and content recommendation platform designed to boost audience engagement by delivering highly personalized user experiences based on behavioral analytics, moods, and social interactions.
Why XRoadMedia Chose Vodworks
- Established Relationship: Vodworks had built a trusted relationship with XroadMedia from the early stages. XroadMedia knew and trusted Vodworks’ capabilities, skills, reliability, and previous successful projects.
- Previous Partnership Experience: The Vodworks team had uniquely integrated XroadMedia's content discovery and recommendation engine, NCanto, into our online video platform, Vidscape. Our team’s product-oriented approach and technical proficiency made this partnership ideal for further development initiatives.
- Cost Efficiency and Scalability: Given Vodworks’ efficient developer distribution model and global positioning, XroadMedia recognized our ability to meet challenging price points. This was particularly valuable during XroadMedia’s earlier stages when additional engineering support was essential for their Piloto product.
How Vodworks Helped
The Vodworks team effectively manages frontend development, quality assurance and infrastructure support, closely coordinating with XroadMedia’s internal backend team and CTO.
Key deliverables:
- Frontend Development: Continuous feature enhancements and the development of new functionalities across Piloto, Muestro, and NCanto to meet evolving customer needs and market trends.
- Quality Assurance: Manual and automated testing to ensure the highest standards of product reliability and user satisfaction.
- Infrastructure Support: Continuous monitoring and support to maintain optimal system performance, scalability, and stability, ensuring uninterrupted service to end-users.
Tech stack
Team
Front-end Engineers
QA Engineers
Infrastructure Experts
The Results
The enduring partnership of more than eight years between Vodworks and XroadMedia significantly strengthened XroadMedia’s market position. Vodworks continues to support XroadMedia as a trusted technology partner in frontend development and QA services.
Key project achievements include:
- Vodworks services strengthen XroadMedia’s projects’ user experience, thereby boosting client satisfaction and retention
- XroadMedia has integrated its cloud-based Ncanto content discovery solution into Nagra’s OpenTV Video Platform and continues to support over 50 global clients
Frequently Asked Questions
Are we able to vet the developers before we take them on-board?
When augmenting your team with our developers, you have the ability to meticulously vet candidates before onboarding. \n\n We ask clients to provide us with a required developer’s profile with needed skills and tech knowledge to guarantee our staff possess the expertise needed to contribute effectively to your software development projects. You have the flexibility to conduct interviews, and assess both developers’ soft skills and hard skills, ensuring a seamless alignment with your project requirements.
Do you provide Proof of Concepts (PoCs) during software development?
Yes, we offer Proof of Concepts (PoCs) as part of our software development services. With a proven track record of assisting over 70 companies, our team has successfully built PoCs that have secured initial funding of $10Mn+. Our team helps business owners and units validate their idea, rapidly building a solution you can show in hand. From visual to functional prototypes, we help explore new opportunities with confidence.
What is the estimated timeline for creating a Minimum Viable Product (MVP)?
The timeline for creating a Minimum Viable Product (MVP) can vary significantly depending on the complexity of the product and the specific requirements of the project. In total, the timeline for creating an MVP can range from around 3 to 9 months, including such stages as Planning, Market Research, Design, Development, Testing, Feedback and Launch.
How do you manage and accommodate change requests in software development?
We seamlessly handle and accommodate change requests in our software development process through our adoption of the Agile methodology. We use flexible approaches that best align with each unique project and the client's working style. With a commitment to adaptability, our dedicated team is structured to be highly flexible, ensuring that change requests are efficiently managed, integrated, and implemented without compromising the quality of deliverables.
What levels of support do you offer?
We provide comprehensive technical assistance for applications, providing Level 2 and Level 3 support. Within our services, we continuously oversee your applications 24/7, establishing alerts and triggers at vulnerable points to promptly resolve emerging issues. Our team of experts assumes responsibility for alarm management, overseas fundamental technical tasks such as server management, and takes an active role in application development to address security fixes within specified SLAs to ensure support for your operations. In addition, we provide flexible warranty periods on the completion of your project, ensuring ongoing support and satisfaction with our delivered solutions.
Get in Touch with us
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Our Next Steps
- Our team reaches out to you within one business day
- We begin with an initial conversation to understand your needs
- Our analysts and developers evaluate the scope and propose a path forward
- We initiate the project, working towards successful software delivery