Staff Augmentation: Meeting the UK Tech Talent Demand

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Vodworks

November 29, 2023 - 7 min read

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Is Staff Augmentation the Solution to the Technical Talent Shortage?

What Is Staff Augmentation?

In times of economic uncertainty, staying agile and competitive is more crucial than ever. Finding and retaining top talent with the right skills can, however, be a significant challenge. That’s where staff augmentation, an increasingly popular solution, comes into play. According to McKinsey, nearly two-thirds of business leaders anticipated equivalent or heightened expenditures on IT staff augmentation amidst the pandemic.

In a staff augmentation arrangement, organizations leverage the expertise of a service provider’s workforce to enhance their internal project execution—as and when it’s needed. This can involve bolstering an in-house project team with additional personnel or adopting a conventional consulting project structure.

In this blog post, we’ll take a hands-on look at staff augmentation, diving into what it means for your organization, how it operates in practice, and, most importantly, how you can make it work for you.

Staff Augmentation Features in the UK

One of staff augmentation’s key features is access to a localized talent pool. With changes in labor mobility due to Brexit, relying on local talent is even more essential. Staff augmentation provides a gateway to accessing the diverse and talented workforce in the United Kingdom, ensuring you have the right skills at your disposal and can quickly adapt to shifts in demand — without having to navigate the complexities of EU regulations in addition to domestic ones.

The cost-efficiency of staff augmentation remains a significant advantage in the post-Brexit era. It enables you to sidestep certain expenses tied to traditional hiring, such as visa sponsorships. Furthermore, as the UK establishes its labor regulations independent of the EU, staff augmentation providers can assist with the handling of local compliance and legal requirements, reducing the administrative burden on your business.

By outsourcing HR complexities to UK-based staff augmentation providers, your business can focus on its core operations, while at the same time benefiting from the in-depth knowledge of the evolving British market. This ensures your projects align with the latest local trends and business practices.

How Does Team Augmentation Reduce Recruitment Costs?

As we’ve already mentioned above, team augmentation offers a strategic approach to reducing recruitment costs for businesses. First and foremost, it eliminates much of the hiring overhead associated with traditional recruitment processes. When engaging with staff augmentation providers, they assume responsibility for the entire recruitment process, from sourcing candidates to conducting interviews, background checks, and onboarding. This efficient delegation of tasks saves your business valuable resources that would otherwise need to be allocated elsewhere.

Moreover, software team augmentation leads to reduced advertising and marketing expenses. Attracting top talent often requires substantial investment in advertising job postings across various platforms and partnerships with recruitment agencies. Team augmentation minimizes these costs because providers already possess an established talent pool and streamlined recruitment channels, making it easier to connect with the right professionals without the need for extensive marketing efforts.

Administrative costs related to recruitment are also significantly reduced through team augmentation. These costs encompass paperwork, legal documentation, and more. With staff augmentation, these administrative tasks are handled by the providers, further decreasing your recruitment-related expenses.

When hiring new employees, training costs are typically incurred, as there is often a learning curve and a need for comprehensive training programs. In contrast, team augmentation introduces experienced professionals who require minimal training (if any).

Additionally, team augmentation helps lower turnover costs. High turnover rates can be costly, necessitating the rehiring and retraining of employees. By opting for technical team augmentation, your business can bring in resources for specific project durations, reducing the risk of high turnover and the associated costs.

Conventional hiring procedures also encompass the provision of employee perks, including healthcare coverage, retirement benefits, and paid leave. Team augmentation, on the other hand, allows your business to avoid these benefit costs, as the professionals brought in are often contract or temporary workers.

Furthermore, team augmentation provides the advantage of not requiring a long-term commitment. Traditional hiring involves employment contracts with lasting obligations, and if the fit isn’t right, it can result in severance costs and legal fees. With its flexibility, team augmentation mitigates these potential costs, as you can engage professionals for specific projects.

Finally, IT team augmentation improves prioritization. Your business can efficiently channel resources by bringing in specific expertise for projects without the overhead of maintaining a full-time workforce, ensuring that resources are directed where they are most valuable.

Staff Augmentation vs Managed Services

Each workforce management model offers a distinct approach to tackling staffing and project requirements. Let’s explore the differences and considerations for choosing the right model for your business.

As we’ve already pointed out, staff augmentation involves supplementing your existing workforce with external professionals on a temporary or project-specific basis. This model provides flexibility, allowing you to quickly scale your team to meet specific project needs and then scale down when the project is completed. You maintain granular control over project management, tasks, and decision-making while the external professionals act as an extension of your in-house team. This facilitates integration and knowledge transfer, ensuring continuity in your operations. Staff augmentation also offers customization, enabling you to tailor your workforce to the specific skill sets required for individual projects.

Managed services, on the other hand, involve outsourcing the responsibility for managing specific IT functions to a third-party provider. Unlike staff augmentation, managed services are characterized by a holistic approach to IT management. Providers take full responsibility for managing and delivering specific IT functions or services, such as network monitoring, cybersecurity, or cloud management. Managed services often follow a subscription or fixed-fee model, making it easier to predict and budget for IT expenses. These providers bring specialized expertise and tools, guaranteeing the efficient delivery of managed services according to predetermined service levels. Managed service providers also typically offer a proactive approach with monitoring and issue resolution to prevent and address problems before they impact business operations.

The choice whether to go with augmented teams or managed services, of course, depends on your specific needs and objectives. Consider factors such as project duration, budget, in-house expertise, and the level of control you wish to maintain. Staff augmentation is ideal for short-term projects or when you require full control over project management. Managed services are suitable when you want to delegate ongoing IT management and maintenance tasks.

Deloitte provides the following statistics on the reasons behind firms’ decision making when opting for a specific delivery model:

Deloitte statistics

Tips to Augment Your Team Successfully

Drawing from its vast cross-industry experience, Boston Consulting Group has come up with a set of suggestions on how to make the most of your team augmentation efforts.

Strike New Deals

  • During times of disruption, negotiate a price discount with your IT vendor(s) (BCG recommends 10% to 15%). Many vendors are open to such negotiations and it can lead to immediate cost savings.
  • Reevaluate the length and scope of your outsourcing contracts. Consider reducing non-productive services and focusing on those that are essential and cost-effective.

Consolidate

  • Streamline your vendor relationships by consolidating your IT services with a carefully selected group of providers. This consolidation can lead to better pricing and reduce the administrative burden of managing numerous vendor relationships.
  • Consider engaging with large providers that have extensive IT expertise. These providers can offer cost-effective solutions that may be difficult to match with smaller vendors or internal personnel.

Make External Less Expensive

  • Explore external staff options in lower-cost geographies, provided they offer capabilities equivalent to or better than your current providers. This shift can significantly reduce labor costs while maintaining service quality.
  • Work with your existing providers to develop lower-cost delivery models, which may involve shifting their operations to more cost-effective locations.

Insource High-Priced External Activity

  • Evaluate the feasibility of insourcing work currently performed by high-priced external consultants. This can be achieved by either hiring new, lower-cost talent or making strategic full-time hires with the required expertise.
  • Insourcing can help your organization gain more control over critical activities and reduce long-term dependence on external resources.

Optimize High-Cost Internal Resources

  • Consider relocating high-cost internal tasks to lower-cost external providers or geographies. This may involve moving functions such as call centers, finance, and HR to more cost-effective locations.
  • IT can spearhead this transformation, with business operations following suit. Effective management of internal resources can result in substantial cost savings.

Explore Temporary Leave and Staff Sharing

  • Consider temporary leave options or sharing staff with other companies when appropriate. These measures can provide short-term relief in situations of workforce surplus.

In conclusion, the choice of which tips or their combinations to apply should be based on your organization’s specific circumstances, objectives, and the areas of IT operations that offer the greatest potential for augmentation.

About Us

For decades, the Vodworks development team has been at the forefront of crafting cutting-edge, high-performance technology solutions and seamless integrations. Our approach is guided by agile development methodologies, coupled with an unwavering commitment to industry-specific expertise. With a large and diverse team at our disposal, we guarantee the timely and top-tier execution of your projects.

At Vodworks, we offer a unique opportunity to assemble a dedicated augmentation team tailored to your precise needs. This team comprises seasoned specialists with a proven track record of delivering exceptional value to a broad spectrum of firms, no matter the size or geographic location.

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